WARRANTY & QUALITY
ASSURANCE
Every service is carried out with precision by skilled technicians, backed by our commitment to lasting quality.
What's Covered
Our warranty covers Complete Service (Overhaul) and Luxury Protection Treatment, ensuring your timepiece maintains its reliability, precision, and performance.
Movement Performance
Issues affecting accuracy, power reserve, and internal function.
Timekeeping Issues
Irregular timing or loss of precision after service.
Crown & Time Setting
Problems with adjusting time or winding the watch.
Water Resistance (If Tested)
Seal integrity following service and testing.
Protection Coating (If Applied)
Performance of the protective layer under normal use.
We've got your Watch covered
If your watch experiences any mechanical or functional issue during the warranty period, simple contact us via WhatsApp with your order details and a brief description of the issue.
Our Team will assist you promptly and ensure your watch is restored with care and precision.
The watch Surgeon
frequentlly asked questions
WHAT DOES YOUR WARRANTY COVER?
Our warranty covers services performed under Complete Service (Overhaul) and Luxury Protection Treatment, ensuring your watch maintains its reliability, precision, and performance.
HOW LONG IS THE WARRANTY VALID?
We offer both 1-year and 2-year warranty options, depending on the service provided.
WHAT IS NOT COVERED UNDER WARRANTY?
The warranty does not cover accidental damage, misuse, water damage beyond stated limits, or issues caused by external impact.
DO I NEED TO KEEP MY WARRANTY CARD?
Yes, your warranty card serves as proof of coverage and should be presented when requesting any warranty-related service.
CAN THE WARRANTY BE TRANSFERRED?
Warranty coverage is typically linked to the service and watch, but terms may vary. Please contact us for confirmation.